1. Scope of Services

NV Consulting provides consultancy and support services in areas including, but not limited to:

• International Education Consultancy
• university, course, and country selection support
• visa-related guidance and preparation
• blocked account guidance
• scholarship guidance
• career guidance
• recruitment-related support
• applicant support through digital tools, forms, and communication channels

The exact scope of services depends on the package, arrangement, or communication agreed with the client in each individual case.

2. No Guarantee of Outcome

NV Consulting provides consultancy, administrative support, and guidance only.

Unless expressly agreed in writing, NV Consulting does not guarantee:

• admission to any university or educational institution
• visa approval
• scholarship approval
• employment placement
• blocked account approval
• appointment availability
• immigration approval
• or any other third-party decision or outcome

Final decisions are made solely by the relevant third parties, including but not limited to universities, embassies, consulates, employers, language schools, scholarship bodies, and financial institutions.

3. Client Responsibilities

You agree to:

• provide complete, accurate, and truthful information
• submit valid and genuine documents only
• review all information before submission
• comply with deadlines communicated by NV Consulting or third parties
• keep your login credentials confidential
• promptly inform us of any changes to your contact details, academic background, employment history, passport details, or application status

You are solely responsible for the consequences of false, incomplete, misleading, forged, expired, or inconsistent information or documents.

4. Accounts and Website Access

Certain parts of the website or platform may require account registration or login.

If you create an account, you are responsible for:

• maintaining the confidentiality of your login credentials
• ensuring that your account details remain accurate and up to date
• all activities carried out through your account, unless caused by our fault

We may suspend or disable accounts if we reasonably believe that:

• false information has been provided
• these Terms have been violated
• unlawful or abusive use has occurred
• account security has been compromised
• continued access may create legal, operational, or security risks

5. Appointments and Communication

Appointments, consultations, and service-related communications may take place by email, phone, WhatsApp, video call, website forms, or other agreed communication channels.

Booking an appointment or sending an enquiry does not automatically create a full service contract unless this is separately agreed.

We may reschedule appointments where reasonably necessary. You should notify us as early as possible if you cannot attend a scheduled appointment.

6. Fees, Payments, and Refunds

Some services may be offered free of charge, while others may be fee-based.

Where a paid service is agreed, the applicable fee, payment terms, and scope of service will be communicated separately by invoice, quotation, agreement, or written confirmation.

Unless otherwise agreed in writing:

• fees for services already performed are non-refundable
• third-party fees are non-refundable once incurred
• government, embassy, university, courier, translation, certification, blocked-account, test, or other external fees are not included unless expressly stated
• refunds are not available where a negative outcome results from third-party decisions outside our control

If a client withdraws after work has already begun, NV Consulting may charge for the work already completed and for any committed external costs.

7. Third-Party Services

Our services may involve or refer to third-party providers, including educational institutions, employers, banks, blocked-account providers, translators, courier services, software providers, or public authorities.

NV Consulting is not responsible for:

• third-party delays
• changes in admission criteria
• visa or immigration decisions
• policy changes
• system outages
• appointment availability
• external service failures
• the acts or omissions of third parties

Any contractual relationship with a third-party provider is subject to that provider’s own terms and policies.

8. Acceptable Use

When using our website, platform, forms, or communication channels, you must not:

• provide false or misleading information
• upload forged, manipulated, unlawful, or infringing content
• misuse forms, logins, or technical features
• interfere with website security or functionality
• attempt unauthorised access to accounts, systems, or data
• use the website for unlawful, abusive, defamatory, discriminatory, or harmful purposes

We reserve the right to restrict access, suspend services, or take further action where necessary.

9. Intellectual Property

All content on this website, including text, design, logos, graphics, layout, documents, and software elements, is owned by NV Consulting or used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, publish, modify, or commercially exploit website content without our prior written consent, except where permitted by law.

Documents or materials submitted by you remain your responsibility. You confirm that you have the right to provide any content or documents you submit to us.

10. Limitation of Liability

NV Consulting is liable without limitation in cases of intent, gross negligence, injury to life, body, or health, and where liability is mandatory under applicable law.

In all other cases, our liability is limited to foreseeable damage typical for this type of contract and only where caused by a breach of essential contractual obligations.

We are not liable for:

• third-party decisions or actions
• indirect or consequential losses
• lost opportunities
• delays caused by external institutions
• client errors, omissions, or document issues
• temporary unavailability of the website or digital services

Nothing in these Terms excludes liability where exclusion is not legally permitted.

11. Data Protection

The processing of personal data is governed by our Privacy Policy, which forms an important part of your use of our website and services.

12. Changes to the Website or Services

We may modify, update, suspend, or discontinue parts of the website, platform, or services at any time where reasonably necessary, especially for technical, security, legal, or operational reasons.

13. Amendments to These Terms

We may update these Terms and Conditions from time to time. The version published on our website at the time of use shall apply unless a different version has been expressly agreed in writing.

14. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law rules, to the extent legally permissible.

15. Place of Jurisdiction

If you are a merchant, legal entity under public law, or special fund under public law, the place of jurisdiction shall be Frankfurt am Main, Germany, to the extent legally permissible.

16. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

17. Contact

If you have any questions regarding these Terms and Conditions, please contact:

NV Consulting
Email: info@nvisionconsulting.de
Website: https://www.nvisionconsulting.de/